Privacy Policy
Effective Date: April 18, 2026
Last Updated: April 18, 2026
At Solarhut, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, make purchases, or subscribe to our SMS/text messaging program.
By using our website or services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following categories of personal information:
A. Identifiers
- Full name
- Email address
- Mobile phone number
- Billing and shipping address
B. Commercial Information
- Products or services purchased
- Order history
- Customer inquiries
- Items viewed or considered
C. Internet or Electronic Activity
- Website browsing activity
- Device/browser type
- IP address
- Cookies and analytics data
- Interaction with emails or SMS messages (such as link clicks)
D. Payment Information
Payments are processed securely through third-party payment providers. We do not store full payment card details on our servers.
2. How We Use Your Information
We use collected information for the following purposes:
- Process and fulfill orders
- Provide customer support
- Send order confirmations and updates
- Send requested promotional emails or SMS alerts
- Improve website functionality and user experience
- Detect fraud and maintain security
- Comply with legal obligations
3. SMS/Text Messaging Program
If you provide your mobile number and opt in, you consent to receive recurring automated marketing and informational text messages from Solarhut.
SMS Terms:
- Consent is not a condition of purchase.
- Message frequency may vary.
- Message and data rates may apply.
- You may opt out anytime by replying STOP.
- For help, reply HELP or contact us at info@solarhut.org
We maintain records of SMS consent as required by law.
4. How Long We Keep Information
We retain your information only as long as necessary for business, legal, tax, security, and compliance purposes.
SMS consent and opt-out records may be retained for up to 3 years after opt-out, or longer if legally required.
5. How We Share Information
We do not sell your personal information.
We may share limited information only with trusted service providers who help us operate our business, such as:
- Payment processors
- Shipping providers
- Email and SMS platforms
- Website hosting providers
- Analytics providers
These providers are contractually required to protect your data and use it only for authorized business purposes.
6. California Privacy Rights (CCPA / CPRA)
If you are a California resident, you may have the following rights:
Right to Know
Request what personal information we collect, use, disclose, or share.
Right to Access
Request a copy of the personal information we hold about you.
Right to Delete
Request deletion of your personal information, subject to legal exceptions.
Right to Correct
Request correction of inaccurate personal information.
Right to Opt-Out
We do not sell or share personal information for cross-context behavioral advertising.
Right to Non-Discrimination
We will not discriminate against you for exercising your privacy rights.
7. How to Exercise Your Privacy Rights
To submit a request regarding access, correction, or deletion of your personal information, contact us:
Email: info@solarhut.org
Phone: 530-651-5111
We may need to verify your identity before processing certain requests. We aim to respond within 45 days where required by law.
8. Cookies and Tracking Technologies
We may use cookies and similar technologies to:
- Remember preferences
- Analyze traffic
- Improve performance
- Enhance user experience
You may manage cookies through your browser settings.
9. Data Security
We implement reasonable technical, administrative, and physical safeguards to protect your personal information. However, no system is 100% secure.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
11. Children’s Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from children.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
13. Contact Us
If you have questions regarding this Privacy Policy, please contact:
Solarhut
Email: info@solarhut.org
Phone: 530-651-5111